Privacy Policy

Quality Policy

We are committed to providing cleaning services that meet the highest quality standards All our technicians are trained to use the best tools and techniques to ensure exceptional results with every cleaning job. We regularly monitor our team’s performance and service outcomes to ensure continuous improvement

Customer Satisfaction Policy

Our goal is to achieve complete customer satisfaction with our services. If a customer is not satisfied with the service provided, we are committed to returning the service or offering alternatives to ensure expectations are met. We value customer feedback and constantly strive to improve and develop our services based on their experiences.

Safety Policy

At Room Service, we use safe and certified cleaning products to ensure the health and safety of our customers and staff. All our products are environmentally friendly and free of harmful chemicals. We adhere to strict safety procedures during our cleaning operations to protect everyone.

Punctuality Policy

We understand the importance of time, so we are committed to adhering to the appointments agreed upon with our clients. In the event of any unexpected delays, we will contact the client immediately to schedule an alternative appointment.

Privacy Policy

We respect our customers’ privacy and are committed to protecting all personal information collected while providing our services. We do not share any data with third parties without the customer’s explicit consent, and the information is used only to improve and personalize the service experience.

Payment Policy

We offer flexible payment options to suit our customers’ needs. Payments can be made in cash or via available electronic payment methods. All payment details will be provided upon booking to ensure complete transparency

Cancellation and Amendment Policy

We understand that circumstances may change, so we allow our customers to cancel or modify service appointments provided they notify us at least 24 hours in advance. Cancellations after this period may incur a partial fee. We are committed to providing the flexibility necessary to ensure your convenience.

Confidentiality Policy

The Room Service Company team respects the privacy of our customers in their homes or workplaces. We are committed to strict confidentiality and will not disclose any private information or details we learn while providing services.